Privacy Policy

EMIRAI Real Estate (“EMIRAI”, “we”, “us”) is a Dubai real estate advisory based at Office 211, 2nd Floor, Al Fattan Tower, Marsa Dubai, Jumeirah Beach Residence, Dubai, UAE. This policy explains how we collect, use and protect personal data when you use this website and our advisory services.

Information you give us: your name, email address, phone number, country, property preferences and any message you send through our consultation, contact and brochure request forms.

Account information: if you create an account, your email address and sign-in details, including those provided through Google sign-in.

Technical information: device and browser type, pages viewed and approximate location, collected through standard logs and similar technologies to keep the site secure and working.

Conversations with our AI advisor: messages you exchange with our AI-assisted tools may be stored so that a human advisor can follow up and so we can improve our service.

We use your information to respond to enquiries, send requested brochures, arrange private consultations and viewings, match you with suitable properties, operate your account, improve the website and our advisory services, and meet legal and regulatory obligations.

We only send marketing communications where you have asked to receive them, and you can opt out at any time.

We do not sell your personal data. We may share it with developers, property owners and partner brokers only as needed to progress an enquiry you have made; with service providers who host, secure or support this website and our communications; and with authorities where required by law.

Where data is processed outside the United Arab Emirates, we take reasonable steps to ensure it remains protected.

We keep personal data only for as long as needed for the purposes described above, including to satisfy legal, accounting or regulatory requirements, after which it is deleted or anonymised.

We use essential cookies and local storage to keep you signed in and the site functioning. You can control cookies through your browser settings, although some features may not work without them.

We apply reasonable technical and organisational measures to protect your data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Subject to applicable law, you may ask to access, correct, delete or restrict the use of your personal data, withdraw consent, or object to certain processing. To exercise these rights, email us and we will respond within a reasonable time.

Our website and services are intended for adults. We do not knowingly collect personal data from anyone under 18.

We may update this policy from time to time. The effective date at the top shows when it was last revised, and continued use of the website means you accept the updated version.